Order Executive
ORDER DEPT posted 1 month ago in Pre Production Email JobJob Detail
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Job ID 15696
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Offered Salary 10000
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Experience 2 Years
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Gender Other
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Industry Manufacturing
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Qualifications Other
Job Description
Position: Order Manager
Industry: Diamond Manufacturing
Gender: Male Candidate Only
Location: Lower Parel, Mumbai
Salary: ₹50,000 – ₹75,000 per month (as per experience)
Job Summary
We are looking for an experienced Order Manager to manage the complete order processing cycle, from receiving customer requirements to coordinating with the factory, planning team, and customers until final dispatch and delivery.
The ideal candidate should have strong order management, customer coordination, communication, and organizational skills, with excellent attention to detail.
Key Responsibilities
- Handle customer inquiries and process stock orders accurately and efficiently.
- Understand customer requirements and coordinate order planning accordingly.
- Place orders with the factory based on customer requirements and planning team instructions.
- Coordinate with the planning and production teams to ensure timely order execution.
- Verify the quantity and quality of products received from the factory.
- Coordinate with customers regarding order status, dispatch schedules, and deliveries.
- Track orders and ensure timely dispatch as per customer commitments.
- Follow up with customers to ensure satisfaction and resolve any concerns promptly.
- Maintain accurate order records, documentation, and reports.
- Coordinate with internal teams to resolve order-related issues.
- Ensure smooth communication between customers, factory, planning, and dispatch teams.
Requirements
- Bachelor’s degree in any discipline.
- 5+ years of experience in order processing, customer coordination, customer service, or a similar role.
- Experience in the diamond/jewellery manufacturing industry will be preferred.
- Strong communication and coordination skills.
- Excellent attention to detail and organizational abilities.
- Ability to manage multiple orders and priorities simultaneously.
- Proficiency in MS Office – Excel, Word, and Outlook.
- Basic reporting and documentation skills.
- Professional attitude and strong follow-up skills.
Benefits
- Salary: ₹50,000 – ₹75,000 per month, based on experience.
- Performance-based career growth opportunities.
- Supportive, collaborative, and professional work environment.
- Opportunity to work with an established diamond manufacturing company.
Required skills
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