CRM (Customer Relationship Management)

CRM posted 4 hours ago in Back Office
  • CHARNI ROAD, MUMBAI, MAHARASHTRA, 400004 View on Map
  • Post Date : August 4, 2025
  • Apply Before : August 23, 2025
  • Salary: Rs45,000 - Rs50,000 / Monthly
  • 1 Application(s)
  • View(s) 19
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Job Detail

  • Job ID 2407
  • Offered Salary  10000
  • Experience  5 Years
  • Gender  Other
  • Industry  Manufacturing
  • Qualifications  Graduate

Job Description

We are seeking a detail-oriented and customer-focused CRM (Customer Relationship Management) Executive/Manager is responsible for managing customer data, creating personalized engagement strategies, and improving customer retention and loyalty. The role includes handling CRM platforms, analyzing customer behavior, and executing campaigns that enhance the overall customer experience in the jewellery business.

Required skills

Campaign planning & execution (SMS and email and WhatsApp) CRM software proficiency (e.g. Salesforce and Zoho) Customer data management & analysis Customer Segmentation & Targeting Loyalty program management Reporting & performance tracking Strong communication & interpersonal skills

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